Neem Tree Pharmacy

New Medicine Service

When you are first prescribed a new medicine to treat a long term condition you may be able to get help for your medication through the New Medication Service (NMS). This service is funded by the NHS to help you to understand your new medication with the help of your pharmacist. People often have problems when they are prescribed new medication e.g unpleasant side effects.This NMS service helps to support you for a few weeks to use your medicine safely.


Qualifies for NMS

The list of conditions that qualify for the New Medicine Service are listed below: 

  • Asthma
  • Type 2 diabetes
  • Chromic obstructive pulmonary disease (COPD)
  • High blood Pressure
  • Patients requiring new blood thinning medication

Steps of a New Medicine Service

Your first appointment

You can talk to the pharmacist when you first start your medicine and ask any questions you may have about it. For example, you might want to know about the side effects, or how you can fit your treatment around your lifestyle.


Your second appointment

The pharmacist will arrange a follow up meeting after 2 weeks, you can talk about any issues you might have with the medicine. This can be done either in person, or over the telephone if you prefer. 


Your third appointment

You will have your last appointment after 1 or 2 weeks from the second appointment. This is to ensure that you have a good understanding of you medication, you are regularly taking it and you aren't getting any side effects by using new medicine.


If we find that any issues are arising from your medication, we can help to resolve it, monitor it and contact your Doctor if necessary.

This is a free NHS service you are entitled to.

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Neem Tree Pharmacy

Neem Tree Pharmacy is the UK's leading pharmacy offering a large product range and great prices on Medicines, fragrances and many other healthcare.

Opening Time

  • Monday : 9:00 AM — 6:00 PM
  • Tuesday : 9:00 AM — 6:00 PM
  • Wednesday : 9:00 AM — 6:00 PM
  • Thursday: 9:00 AM — 6:00 PM
  • Friday : 9:00 AM — 6:00 PM
  • Saturday : 9:00 AM — 1:00 PM
  • Telephone: 020 83119003


Neem Tree Pharmacy, 110 Mcleod Road, London SE2 0BS